Background

As a requirement of the Accessibility for Ontarians with Disabilities Act 2005, the Inner City Family Health Team here summarizes our accessibility standards for customer service. Prior to the Act, and throughout our policies, the Inner City Family Health Team has long affirmed the rights and dignity of each person and understood that living with a disability is a human rights issue. Our approach explicitly recognizes the personal and systemic discrimination faced by persons with disabilities and includes services and practices to support persons living with disabilities with the goal of equal participation of all members of the community including equal access to high quality health care.

In recognition that discrimination on the basis of ability is unjust and unlawful, the ICFHT is committed to ensuring that no such discrimination exists within the ICFHT as a result of its policies or practices whether intentional or unintentional. The Inner City Family Health Team recognizes the definition of "disability" used in the Ontario Human Rights Code, including physical, mental health, developmental and learning disabilities. A disability may be visible or not visible.